Limestone Property Management

Frequently Asked Questions

We’re here to answer your questions. Call or email us today!

Most of our properties we manage are in Kingston. We have other buildings in Gananoque, Amherstview and Nappanee. Depending on building characteristics, we will manage in Belleville and Brockville.

How do you deal with problem Tenants?

At LPM, we have noticed that most ‘problem Tenants’ are a problem because they have been treated poorly, misunderstood or ignored. We put significant time, energy and effort into keeping all of our Residents happy, so we reduce expenses including legal fees and lost rent.

Do you oversee construction or renovations?

Yes. We handle coordination along with reviewing all site work. This can include roofing, electrical, HVAC, plumbing interior and exterior renovations. When permits are required, we assist with the City and Town where your property is located.

What is the transition process?

The process of bringing on your property is quick and painless. We have a detailed checklist that can be completed within a couple of days and we do all the hard work for you. We work well with other management companies so there is never an issue with turning documents over.

What do your Clients like most about LPM?

Managing investments for 100s of Landlords is not an easy task but extremely rewarding.

Our Clients love that their properties we very well maintained, inspected and as a result, increase in value. We are a one-stop shop for all property management needs, including leasing, property management and maintenance. We provide detailed feedback (with two-way communication), on-time monthly financials and completely transparent.

What size buildings do you manage?

We have a variety of building sizes under our management. Everything from large apartment buildings, duplexes, single-family homes, mixed-use buildings to commercial properties.

What software do you use?

We use Quickbooks as our main accounting system and Property Vista for all our residential properties.

Do you have a separate Leasing Department?

Yes. We have a comprehensive rental division that markets your property, provides market research, conducts a thorough application process, and gets your listing maximum exposure.

How do you handle compliance?

We work closely with each City and Town’s representative to ensure that if there are any compliance issues, we are notified directly and rectify issues quickly.

How often do your agents visit the properties?

As often as possible! We have a Property Manager on staff that inspects properties on a consistent basis. In addition, we are on-site for move-in/move-out checklists, meeting contractors, property inspections and more.

What type of education and associations are you apart of?

Aside from our Business Degrees, we focus on continuing education as a competitive advantage and a source of information to our Clients and Tenants. Our staff have taken courses in Property Management, specific to their department, obtained certificates from the Institute of Housing Management and a member of the Federation of Rental Housing Providers of Ontario, along with a member of our location Kingston Rental Property Owners Association.

What is the best way to keep maintenance costs down?

Be proactive and consistent about inspections and making repairs to small things before they turn in to big things. Our Clients also benefit from competitive hourly rates through our Maintenance Pros Division.

Doesn’t managing my own property save money?

Managing your own property can cause stress, headaches and 24/7 attention – How much is your time, freedom and peace of mind worth? In addition, between tax write offs, volume discounts through our industry partnerships, avoiding mistakes and legal guidance, professional management pays for itself.

With many Property Management companies in Kingston, why should I choose you?

This is an important question. Clients should do their due diligence when selecting a Property Management company. Your checklist should include, meeting with the company at their office. Get a feel for their office and staff. How is their office building kept up? Do they have a professional office? What is their experience level? Have they been in the industry for 2 years or 20 years. How is there company broken up? Do they have supporting divisions to assist with your property? Ask for references. Do they strictly do Property Management or are they in multiple industries? Ask for a sample of their financial package. Lastly, make sure the company is asking the right questions too.

You want to feel comfortable in speaking to the company and confident that your property will be kept up to your standards.

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